Privacy policy

Last Updated: August 13, 2026

At Teraluxia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Billing address
Shipping address
Order details
IP address
Browser and device information
Customer support communications

Payments are processed securely through trusted third-party payment providers. We do not store your complete payment card information.

How We Use Your Information

We use your information to:

Process and fulfil orders
Process payments
Arrange shipping and delivery
Send order confirmations and tracking updates
Respond to customer enquiries
Improve our website and services
Prevent fraud
Comply with legal obligations

Cookies

Our website may use cookies to improve website functionality, analyse traffic, and enhance your browsing experience.

Your Rights

Under the UK GDPR, you may have the right to access, correct, update, delete, or restrict the processing of your personal information, subject to applicable laws.

Company Address

Teraluxia
121A Mount St
London W1K 3NW
United Kingdom